24/7Dallas, TXUnder 30 min
We come to you in Irving with EV-rated tooling, 20 to 35 minutes typical, 24 hours a day. We jump the 12V, load-test whether it will hold a charge, and replace it on the spot when it will not.
Irving is airport-adjacent, so a large share of calls are cars that sat in a garage for a week-long trip and came back to a flat 12V — plus SH-114 shoulder work at commuter speed. When the problem is a dead 12-volt battery, Irving drivers do not need a tow truck and a day without their car — they need someone who can fix it in the spot the car stopped in.
Drivers see a full charge percentage and assume the car cannot be dead. The high-voltage pack is irrelevant when the 12V cannot close the contactors — the car will not even unlock. We jump the 12V, load-test whether it will hold a charge, and replace it on the spot when it will not.
We run SH-114, SH-183 Airport Freeway and I-635 and get called to Las Colinas office towers and their garages, the Irving Convention Center and Water Street constantly, so a Irving dispatch is not a technician following a map for the first time. Typical arrival window is 20 to 35 minutes, 24 hours a day, and you get a flat quote before a truck is assigned. Call or text (945) 383-4744.
Typical time on scene: 20 to 40 minutes.
Find the manufacturer's jump terminals — frunk posts, a fuse-box stud, or a hidden access panel depending on the model.
Bring the 12V up enough to wake the vehicle and close the contactors so the DC-DC converter can take over.
Load-test the battery, and if it fails the test, fit a correct-spec replacement and register it where the car requires that.
Corporate fleets and business travellers dominate. Las Colinas has a heavy concentration of company-assigned EVs that park in the same deck every day.
The locations repeat. Most of our Irving 12V jump start calls come from Las Colinas office towers and their garages, the Irving Convention Center, Water Street, Toyota Music Factory and DFW Airport south entry, plus the shoulder and ramp work along SH-114, SH-183 Airport Freeway, I-635 and the President George Bush Turnpike. A 12V that has already failed once will usually fail again within weeks, often somewhere less convenient, which is why we test rather than just jump and leave.
Las Colinas garages are multi-level with tight helix ramps and 6'8" clearance. A tow truck cannot get up there; we service the car in the stall.
Every Irving call follows the same sequence, whether you are in a driveway in a quiet subdivision or on a shoulder with traffic going past at seventy. Time on scene for a dead 12-volt battery is typically 20 to 40 minutes, on top of the 20 to 35 minutes it takes us to reach you.
We jump the 12V, load-test whether it will hold a charge, and replace it on the spot when it will not. Nothing gets improvised, and nothing gets torqued by feel — every wheel that comes off a car in Irving goes back on to the manufacturer's figure.
A general tow operator solves one problem: moving the vehicle somewhere else. That is the wrong answer for a dead 12-volt battery, because every EV still runs its computers, contactors and door handles off a small 12-volt battery that fails long before the main pack does — and the repair itself takes less time than the tow would.
We are a private, Texas-owned EV roadside company operating since 2014, with EV-rated jacks and pucks, EV-specific tooling and technicians who work on electric vehicles all day. Irving sits inside our core Dallas County service area, dispatched from our Dallas-area base, which is how the 20 to 35 minutes window is realistic rather than aspirational.
Pricing is flat and quoted on the first call. Payment is settled on scene by card, Apple Pay, Google Pay, Zelle, Venmo or CashApp, and you get a digital receipt by text — which matters if you are expensing it or filing with an insurer.
Same trucks, same 20 to 35 minutes window. Pick the problem you actually have.
Call or text (945) 383-4744, or send the form and dispatch will call you back.
For 24/7 emergencies, call us directly. Otherwise this form goes straight to dispatch.
