24/7Dallas, TXunder 30 min
24/7 · Dallas–Fort Worth

Mobile EV Battery Diagnostics in Dallas

Find out why it keeps dying — 12V load testing, parasitic draw hunting, fault code reads, and pack state-of-health at your location.

Typical ETA
30–60 min
Starting at
$149
Availability
24/7/365
Base
Dallas, TX
Private Texas company since 2014
24/7 dispatch, no phone tree
On scene in under 30 min
Mobile EV tire + 12V battery
EV-rated jacks, no tow needed

There is a specific kind of frustration reserved for a car that keeps dying without explanation. The battery gets replaced, and three weeks later it's flat again. Range drops fifteen percent over a winter and nobody can say whether that's normal. A warning light comes and goes with no pattern.

EV Rescue runs mobile diagnostics at your home, office, or wherever the vehicle sits. We test the 12V battery under actual load rather than trusting a resting voltage reading, measure parasitic draw with the vehicle asleep to find what's consuming power overnight, read stored and pending fault codes, and where the vehicle exposes it, report pack state of health and module-level cell balance.

You get a written report with the numbers, not a verbal opinion. That report is useful whether the next step is a repair with us, a warranty conversation with a dealer, or a decision about whether to keep the car.

When to call

Situations we handle every week

Real ev battery diagnostics calls from across the metroplex — if yours looks like one of these, we've done it before.

Third dead 12V in a year

That is a parasitic draw or a failing DC-DC converter, and no fourth battery fixes it. We find which.

Range dropped noticeably over one season

Some loss is normal degradation and some is a genuine fault. State-of-health data separates the two.

Intermittent warning lights

Stored and pending codes tell the story even when the light is off when we arrive.

Pre-purchase check on a used EV

Battery health is most of a used EV's value. Know before you wire the money.

Warning lights with no obvious cause

A weak 12V throws faults that look unrelated. We test before anyone replaces parts.

Fleet units failing in a pattern

When three vans die the same way, the cause is systemic. We test across the fleet and report.

How it works

From your call to driving away

  1. 1

    Call or text dispatch

    One Dallas-based dispatcher answers, confirms your exact location, year/make/model, and what happened. You get a flat quote before a truck is assigned — no callbacks, no bidding out your job to a stranger.

  2. 2

    Live ETA in your texts

    You get a real arrival window — typically 30 to 60 minutes inside Dallas–Fort Worth — plus the technician's name and the unit heading your way, so you know who is pulling up behind you.

  3. 3

    On-site safety setup

    The technician positions the service vehicle to shield you from traffic, sets cones and flares if you're on a shoulder, and confirms the vehicle is in Park with the high-voltage system in a safe state before touching anything.

  4. 4

    The repair, done properly

    EV-specific tooling, EV-rated jack points, torque specs to manufacturer figures. Nothing is improvised, and nothing gets bolted back on by feel.

  5. 5

    Verify, pay, drive away

    We confirm the vehicle drives and that no fault lights remain, take card, Apple Pay, Google Pay, Zelle, Venmo, or CashApp on the spot, and text you a digital receipt.

Why a replacement battery often doesn't fix it

When a 12V battery dies repeatedly, the battery is usually the victim rather than the culprit. Three causes account for nearly all of it: a parasitic draw that never lets the battery rest, a DC-DC converter that has stopped topping the 12V from the main pack, or a module that fails to sleep and keeps a network bus awake all night.

None of those are visible from a voltage reading at the terminals. Finding a parasitic draw means letting the vehicle go fully to sleep — which on modern EVs can take forty minutes — then measuring current with the car undisturbed and pulling fuses systematically to isolate the circuit.

It's slower than swapping a battery, which is exactly why most providers don't do it. It's also the only approach that ends the problem.

What state of health actually tells you

State of health expresses current usable capacity as a percentage of the pack's original capacity. A three-year-old EV in Texas commonly reads somewhere between 90 and 95 percent, and that is unremarkable — lithium chemistry loses capacity fastest early and then flattens out.

What matters more than the headline number is cell balance. A pack whose modules sit within a narrow voltage spread is healthy. A pack with one module consistently lagging is heading toward a fault, and it will show up as reduced range and eventually a warning long before the overall percentage looks alarming.

Texas heat is the dominant degradation factor here, well ahead of mileage. Cars parked outside all summer in Dallas age their packs faster than identical cars in a garage, which is worth knowing when you're evaluating a used purchase.

What we can and cannot do at the roadside

We can test, measure, report, and replace 12V batteries and accessible components. We can tell you with confidence whether a problem is the 12V system, an accessory draw, the DC-DC converter, or the high-voltage pack.

We do not open high-voltage battery packs, replace modules, or perform pack service. That work requires a controlled environment, specific certifications, and equipment that does not belong on a shoulder. When our diagnosis points there, you get the data in writing and we coordinate transport to a facility that does it properly.

That boundary is deliberate. High-voltage systems in these vehicles operate at 400 to 800 volts, and there is no version of improvising with them that ends well.

Where we run this service

EV Battery Diagnostics is dispatched across the Dallas–Fort Worth metroplex — Dallas, Fort Worth, Plano, Frisco, Irving, Arlington, McKinney, Allen, Garland, Richardson, Denton, Lewisville, Grapevine, Southlake, Carrollton, Mesquite, Grand Prairie and Flower Mound — plus DFW International and Dallas Love Field. Full detail is on our coverage areas page, and our Dallas hub is at EV roadside assistance in Dallas. We also operate a second hub serving Greater Houston.

On the truck

What we bring, and the EVs we bring it for

An EV specialist, not a tow company with a jack.

What we bring to the call

  • Digital conductance and carbon-pile load testers
  • Parasitic draw meters and clamp ammeters
  • OBD-II and manufacturer-protocol scan tools
  • Pack state-of-health and cell-balance reporting where the vehicle exposes it
  • Thermal imaging for connection and module hot spots
  • Insulation resistance testing for high-voltage fault isolation

Electric vehicles we service

  • Tesla — Model 3, Model Y, Model S, Model X, Cybertruck
  • Rivian — R1T, R1S, EDV
  • Ford — Mustang Mach-E, F-150 Lightning, E-Transit
  • GM — Bolt / Bolt EUV, Blazer EV, Equinox EV, Silverado EV, Cadillac Lyriq, Hummer EV
  • Hyundai / Kia / Genesis — Ioniq 5, Ioniq 6, EV6, EV9, GV60
  • Lucid Air, Polestar 2, Volvo EX30 / XC40 / C40 Recharge
  • Volkswagen ID.4, Audi Q4 / Q8 e-tron, Porsche Taycan, BMW i4 / iX / i7
  • Nissan Ariya and Leaf, Mercedes EQS / EQE, plug-in hybrids

Driving something not listed? Call — if it plugs in, we work on it.

Texas owned and operated since 2014 — you talk to us, not a national dispatch broker

EV-specialist technicians with high-voltage training, not a tow company learning on your car

EV-rated jack pucks, pads, and torque tooling on every truck

Flat pricing quoted on the first call and billed on-site — no surge, no mystery line items

EV drivers we've helped

Recoveries from around the metroplex

"Nail in the sidewall on the Dallas North Tollway with no spare in the car. Tech was there in 22 minutes, put a loaner wheel on and I drove to work. No tow truck, no rideshare, no wasted day."
Marcus D. · Dallas, TX · Tesla Model Y
"12V died in a parking garage and the doors would not open. They talked me through the manual release on the phone, showed up with the right battery and had the truck awake in half an hour."
Priya R. · Plano, TX · Rivian R1S
"Wheel lock key was missing and two shops turned me away. EV Rescue came to the driveway with a master set, removed all four and never touched the paint. Price quoted before they started."
Alan W. · Fort Worth, TX · Ford F-150 Lightning
FAQ

EV Battery Diagnostics questions, answered

Response time and dispatch

12V battery and lockouts

Tires and wheels

Pricing and payment

Getting started

Coverage and locations

Get help in under 2 minutes

Send your details — we'll call back fast

For 24/7 emergencies, call us directly. Otherwise this form goes straight to dispatch.

By submitting you agree to be contacted by EV Rescue.

Call