24/7Dallas, TXunder 30 min
EV Rescue logoEV Rescue
Plano, TX · Collin County

EV Roadside Assistance in Plano, Texas

We are headquartered in Plano — flats with no spare, dead 12V batteries and lockouts anywhere in Collin County, day or night.

< 30 min
typical on scene in Plano
24/7/365
private dispatch
No spare needed
we bring the tire
No tow
fixed where it sits
Private Texas company since 2014
24/7 dispatch, no phone tree
On scene in under 30 min
Mobile EV tire + 12V battery
EV-rated jacks, no tow needed

Services available in Plano

Click any service to see what's covered locally.

EV Tire Change & Flat Repair

Electric vehicles are heavier than the gas cars they replaced and most of them left the factory without a spare. We arrive with EV-rated jack pucks, plug or patch what's repairable, mount your spare or a loaner wheel when it isn't, and set every lug to the manufacturer's torque figure.

EV Jump Start & 12V Battery

Every electric vehicle still runs its computers, door handles, and contactors off a small 12-volt battery, and when that battery dies the car is inert no matter how full the main pack is. We jump the 12V, test whether it will hold, and replace it on the spot when it won't.

EV Lockout Service

EV lockouts are rarely about a key left on the seat. They're phone keys that lost Bluetooth, key cards that stopped pairing, and dead 12V batteries that made the handles inert. We diagnose which of the three you have and open the car without prying a door frame.

Wheel Lock & Lug Nut Removal

A tire change stops dead at a wheel lock with no key or a nut rounded off by an over-torqued impact gun. We carry extraction sockets, reverse-thread removers, and the patience to do it without damaging the wheel, the studs, or the brake face.

Broken Lug Stud Repair

Studs snap when they've been over-torqued, corroded, or fought with a bad extraction. We press out the broken stud and press in a replacement at the roadside, torque the wheel to spec, and put you back on the road the same visit.

Flat Tire & Blowout Assistance

A blowout on I-635 is not the same call as a flat in your driveway, and we don't dispatch it the same way. Shoulder calls get priority, arrive with amber lighting and cones, and get you off the highway on a spare or loaner wheel as fast as it can be done safely.

Tesla Roadside Assistance

Tesla is the highest-volume brand we service in Texas. We carry model-specific jack pucks, know the frunk manual release path when the 12V is flat, handle phone key and key card lockouts, and know how to put the car in tow mode without dragging a locked motor.

Rivian & Electric Truck Roadside

Electric trucks weigh six to nine thousand pounds, and standard roadside gear is not rated for them. We bring heavy-capacity jacks, high-torque tooling, and truck-fitment loaner wheels so an electric truck gets the same roadside outcome a sedan does.

Luxury EV Roadside

Air suspension, 21-inch performance fitments, carbon-ceramic brakes, and paint that a careless jack pad ruins. Luxury EVs need roadside technique, not muscle, and every one of these calls goes to a senior technician.

EV Battery Diagnostics

Repeat dead batteries, phantom warnings, and range that dropped off a cliff have causes, and a parts-swap is not a diagnosis. We test the 12V under load, hunt parasitic draw, read stored fault codes, and report pack state of health in writing.

Commercial EV Fleet Roadside

A fleet EV that stops costs a route, not a repair bill. We run contracted fleet accounts with priority dispatch during operating hours, on-site tire and 12V service at your yard, consolidated invoicing, and reporting on which units keep failing.

EV Tow & Transport Coordination

Electric vehicles cannot be flat-towed and their motors lock when unpowered. We coordinate flatbed transport with operators who understand transport mode, wheel skates, and where to attach — and we stay on-site while your car is loaded.

Plano is home base. Our address is 1005 11th St, Plano TX 75074, which means Collin County gets the fastest response times on our board — most Plano calls are on scene well inside 30 minutes, and overnight calls are often faster than that because the tollways are empty.

It is also the densest EV city in Texas by corporate garage. Legacy West, Granite Park, the Toyota campus and the Chase and Liberty Mutual towers park thousands of electric vehicles in structured decks every weekday, and structured decks are where two specific failures happen: a slow overnight leak that is flat by 5pm, and a 12V battery that quietly dies while the car sits for a week.

The Legacy West garage problem

A car parked on level four of a corporate deck with a dead 12V is genuinely stuck. The door handles do not present, the charge port will not open, the shifter will not move out of park, and the electronic parking brake stays clamped. A tow truck cannot drag it out without damage, and most decks will not let a flatbed up the ramp anyway.

This is the single most common Plano call we take, and it is a 20-minute fix. We restore 12V power at the correct jump studs for your platform — the location differs on Tesla, Rivian, Hyundai/Kia E-GMP, Ford and Lucid — the car wakes, the doors release, and you drive out. We then test the battery and tell you honestly whether it needs replacing or whether something was draining it.

The second Plano pattern is tires. Legacy Drive, Spring Creek and the Preston corridor are under near-permanent construction, and a low-profile 20- or 21-inch performance tire finds every piece of debris. With no spare in the car, that is a tow unless somebody arrives with rubber.

What Plano drivers call us for

  • 12V dead in an office deckLegacy West, Granite Park, Toyota and Chase decks are our most frequent Plano addresses.
  • Flat with no sparePlugged, patched or replaced on scene from truck stock in common EV sizes.
  • LockoutPhone key dead, fob dead, or 12V flat and the handles will not respond.
  • Wheel lock removalMaster key sets for lost or rounded locks, including aftermarket sets a tire shop has refused.
  • Broken lug studsCommon after an over-torqued impact gun; repaired roadside where the hub allows it.
  • Apartment lot rescuePreston and Parker corridor complexes where a car has gone dark in an assigned space.

Us versus the dealer hotline

EV Rescue
  • × Private dispatcher answers directly
  • × EV technician with EV-rated jack pads
  • × Common EV tire sizes carried on the truck
  • × Correct 12V jump studs per platform
  • × Fixed where the car sits, no tow
  • × Price quoted before work starts
Dealer / insurer roadside
  • Call queue and a case number
  • Whichever tow contractor is nearest
  • No tire on board — flatbed by default
  • Generic jumper cables, wrong terminals
  • Car goes to a yard, you get a rideshare
  • Charges settled after the fact
Under 30 min
On scene in Plano
24 / 7
Private dispatch
No spare needed
We carry EV tire stock
No tow
Fixed where it sits

Collin County coverage from Plano

From our Plano base we cover Frisco, McKinney, Allen, Richardson, Wylie, Murphy, Sachse, Prosper, Celina, Fairview and Little Elm as core territory, plus the Dallas North Tollway and US 75 corridors in both directions. Anything on the PGBT between Coit and SH 78 is minutes away.

Because we are local rather than dispatched from a national board, we know which Plano decks have height restrictions, which apartment complexes need a gate code, and which stretches of Legacy are closed for construction this month. That is usually the difference between a 25-minute arrival and a 70-minute one.

Plano is our home base

Call (945) 383-4744 — Collin County calls get our fastest dispatch.

Call (945) 383-4744
Highways & corridors we run in Plano
  • Dallas North Tollway
  • US 75 Central Expressway
  • President George Bush Turnpike
  • Sam Rayburn Tollway (SH 121)
  • Preston Road
  • Legacy Drive
  • Spring Creek Parkway
Where we get called in Plano
  • Legacy West
  • The Shops at Legacy
  • Granite Park
  • Toyota and JPMorgan campuses
  • Willow Bend
  • Downtown Plano Arts District
  • Preston Road corridor apartments
  • Chase and Liberty Mutual garages

Common EV emergencies in Plano

Customers we've helped

"12V died in the garage and the truck wouldn't unlock. They jumped it and added range. Fantastic."
Priya R. · Plano · Ford Lightning
"My wife called these guys when our Y died at a strip mall. 35 minutes door-to-door. Worth every penny."
Daniel K. · Frisco · Tesla Model Y
"Genuinely knowledgeable about the EQS. Other services wouldn't touch it. Saved our weekend trip."
Tom S. · Fort Worth · Mercedes EQS
FAQ

EV roadside questions — Plano, TX

Response time and dispatch

Tires and wheels

Nearby cities we serve

More in Dallas–Fort Worth

More EV roadside help near Plano

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